Managed day-to-day operations: handled client bookings, staff workload and schedules, worked with internal record-keeping systems, spreadsheets, and CRM. Tracked payments and revenue, analyzed workload, and helped optimize scheduling and service processes.
Professional sneaker cleaning service. Involved in building and developing the project from the very beginning, from the initial idea and launch to organizing operations and promotion.
Built a web service with an AI model for answering legal questions. The model helped lawyers work faster by relying exclusively on a database of Russian Federation legislation.
Tools
Excel, Google Sheets, PowerPoint, Jira, Confluence, Figma, Miro
Management & Analysis
Business Processes, Requirements, Task Coordination, BPMN, UML, SQL
Design & Content
Photoshop, Illustrator, Premiere Pro, After Effects, DaVinci Resolve
Languages
Russian, English